What happens when the water in my ShurTrax freezes?
ShurTrax is durable enough to expand and contract during the normal freezing and thawing that occurs at and below 32- degree temperatures. We advise the consumer to fill ShurTrax with 3 inches of water as stated in the product manual, thus allowing sufficient room for expansion. The material is rated to withstand outdoor temperatures as low as -40 degrees Fahrenheit.

Will ShurTrax control "axle or wheel hop"?
Yes, very effectively. Adding 400 lbs. of weight to a half, three quarter or full ton pickup will definitely reduce axle or wheel hop.

How can I justify the cost of ShurTrax?
With proper care ShurTrax products should last at least five years. Even at Home Depot’s very low price of near $5 for a 60 lb tube sand bag, 6 bags per year, will cost you over $150 which is more than ShurTrax. ShurTrax warranty period is three years, unconditional, except in cases of puncture. Puncture is not covered. NO HASSLE warranty for three years. To make a warranty claim, simply call 866-582-9078, please have proof of purchase available, describe the defect, cut the fill valve from your ShurTrax and return the fill valve to us at 33306 Glendale Street, Livonia, MI 48150. We will replace your ShurTrax at no cost and will pay the return shipping to you.

How much weight is added to the vehicle by ShurTrax?
Water weighs approximately 8 lbs. per gallon. This product is sized so the 3 inch suggested fill level will provide the following weight: LW-0036 = 100lbs; LW-0048 = 300 lbs; LW-0056 = 400 lbs. However, the consumer can add to or take away weight by adjusting the water level from 1-4 inches without harming the product.

Can I haul cargo on top of my ShurTrax?
Yes, the product is rated to withstand up to 500 lbs. of flat laying cargo. The only risk of damage would be if you placed sharp or pointed objects directly on the surface of your ShurTrax. The ShurTrax package warns the consumer of this risk.

Will ShurTrax slide around?
The water weight is sufficient enough to keep ShurTrax in place. However, "inching forward" during braking may occur so grommets have been molded into the design to allow you to strap or bolt your ShurTrax in place. We strongly encourage you to do so.

How durable is the material?
ShurTrax consists of two layers of material. The inner layer is a smooth water resistant material that provides a super high quality seal when molded together using RF (Radio Frequency) equipment. The outer layer is a very tough rot, mildew, and tear resistant material. This outer material consists of a woven nylon mesh through two layers of vinyl. The material is also rated to withstand outdoor temperatures as low as -40 degrees Fahrenheit (actual degrees, not wind- chill).

Can you explain the seal and baffle system?
The seal is a very important part of the design. Dies were made allowing us to make one continuous seal and eliminate the use of seams. The baffles are also very important. The baffles prevent the water from surging or thrusting by keeping the water isolated inside four separate compartments.

What other uses are there for ShurTrax products?
Many of our satisfied customers report ride, handling and leveling improvements; transporting water for vacation, industrial and commercial purposes including use for agriculture; off-road traction; and controlling axle or wheel hop. Although ShurTrax is used for storage and transportation of water, it is not approved for drinking water (water is not potable).

Can I put anti-freeze or winterizing fluid inside my ShurTrax?
ShurTrax does not recommend you put anything inside your ShurTrax except water. However, if you so desire, a non- toxic winterizer fluid known as Freeze Proof -100 should be used. Adding 10 gallons of this non-toxic winterizer to the large ShurTrax will eliminate freezing of the water.

What happens if I puncture my ShurTrax?
ShurTrax offers a specific "Patch Repair" kit to service ShurTrax if there is a needed repair.

Are there any other accessories offered for my Shur Trax?
In addition to our Patch Kit, there also is a "Siphon Pump" to aid in draining, a "Perfect Fitting" for ease of filling your ShurTrax and “Straps” to assist in strapping your ShurTrax product in place.

Does Shurtrax accept Returns?
No Returns are accepted.

What is Shurtrax Warranty?
ShurTrax warranty period is three years, except in cases of puncture. Puncture is not covered. NO HASSLE warranty for three years. To make a warranty claim, simply call 866- 582-9078, please have proof of purchase available, describe the defect, cut the fill valve from your ShurTrax and return the fill valve to us at 33306 Glendale Street, Livonia, MI 48150. We will replace your ShurTrax at no cost and will pay the return shipping to you.